Email use in business is increasing every day. Unfortunately, so is email abuse. I can't begin to tell you how many e-mails I receive each day that are unprofessional, long-winded or totally out of line when it comes to business e-mail etiquette. In fact, I have my spam filter set so that any e-mail that does not contain a subject line is automatically tagged as spam and deleted. With the number of e-mail I receive each day, it is necessary to have a meaningful subject line so I can prioritize the e-mails I need to respond to first.
If you would like to educate your employees on the proper use of business e-mail, then my e-mail etiquette guide is for you. It covers the basics of professional e-mail with such pointers as making sure a subject line is included on every e-mail, to finer points such as replying in a conservative manner.