Glossary of Operations Technology Terms
Don't understand a phrase or term? Look it up here.
Answering Machine
To differentiate between answering machines, voice-mail and answering services.
To differentiate between answering machines, voice-mail and answering services.
Answering Service
To differentiate between answering machines, voice-mail and answering services.
To differentiate between answering machines, voice-mail and answering services.
Automated Attendant
A Definition of Automated Attendant
A Definition of Automated Attendant
Bill of Materials
Define Bill of Materials.
Define Bill of Materials.
BlackBerry
A Definition of BlackBerry
A Definition of BlackBerry
Cloud Computing
A Definition of Cloud Computing
A Definition of Cloud Computing
Crapware
A Definition of Crapware
A Definition of Crapware
Data Backup
Definition of "data backup"
Definition of "data backup"
Disaster Preparation
Definition of "disaster preparation"
Definition of "disaster preparation"
Disaster Recovery
Definition of "disaster recovery"
Definition of "disaster recovery"
Firefox
Firefox – A Definition of Firefox
Firefox – A Definition of Firefox
Internet Service Provider (ISP)
A definition of Internet Service Provider (ISP)
A definition of Internet Service Provider (ISP)
Key Performance Indicators (KPI)
A Definition of Key Performance Indicators (KPI)
A Definition of Key Performance Indicators (KPI)
Knowledge Management
Your company's most valuable asset may be the knowledge that your employees possess.
Your company's most valuable asset may be the knowledge that your employees possess.
Linux Operating System
Definition of the Linux operating system for computers.
Definition of the Linux operating system for computers.
Local Area Network (LAN)
Local area network definition.
Local area network definition.
Malware
A Definition of Malware
A Definition of Malware
Multifunction Printer
A Definition of Multifunction Printer
A Definition of Multifunction Printer
Office Software Suite
Definition of Office Software Suite
Definition of Office Software Suite
Offshoring
Definition of "offshoring"
Definition of "offshoring"
Operating System (OS)
A Definition of Operating System (OS)
A Definition of Operating System (OS)
Outsourcing
Outsourcing Defined
Outsourcing Defined
Patch
A Definition of Patch (computers)
A Definition of Patch (computers)
Quality Assurance
Once we know what quality is, how do we know we have it?
Once we know what quality is, how do we know we have it?
Quality
We hear a lot about quality every day. Everyone wants it. We are willing to pay for it. Managers strive for it. But what is it?
We hear a lot about quality every day. Everyone wants it. We are willing to pay for it. Managers strive for it. But what is it?
Refurbished Equipment
To differentiate between used and refurbished equipment.
To differentiate between used and refurbished equipment.
Rewards Credit Card
Rewards Credit Card
Rewards Credit Card
Scareware
A Definition of Scareware
A Definition of Scareware
Separation of Duties (SoD)
Definition and provide an example of "separation of duties."
Definition and provide an example of "separation of duties."
Service Pack
A Definition of Service Pack
A Definition of Service Pack
Socially Engineered Malware
A definition of Socially Engineered Malware
A definition of Socially Engineered Malware
Spam
Spam - Definition of Spam
Spam - Definition of Spam
Supplier Relationship Management (SRM)
To define what Supplier Relationship Management (SRM) is.
To define what Supplier Relationship Management (SRM) is.
Telecommuting
A Definition of Telecommuting
A Definition of Telecommuting
Total Cost of Ownership (TCO)
A definition of Total Cost of Ownership (TCO)
A definition of Total Cost of Ownership (TCO)
Tweet
Definition of "Tweet"
Definition of "Tweet"
Twitter
Definition of "Twitter"
Definition of "Twitter"
Voicemail
To differentiate between answering machines, voice-mail and answering services.
To differentiate between answering machines, voice-mail and answering services.
Wide Area Network (WAN)
Definition of Wide Area Network (WAN)
Definition of Wide Area Network (WAN)
Windows 7
A definition of Windows 7
A definition of Windows 7