Glossary of Operations Technology Terms
Answering Machine
To differentiate between answering machines, voice-mail and answering services.
Answering Service
To differentiate between answering machines, voice-mail and answering services.
App
Definition of App
Automated Attendant
A Definition of Automated Attendant
Bill of Materials
Define Bill of Materials.
BlackBerry
A Definition of BlackBerry
Botnet
A Definition of Botnet
Cloud Computing
A Definition of Cloud Computing
Crapware
A Definition of Crapware
Crimeware
A Definition of Crimeware
Customer Relationship Management (CRM)
Definition of Customer Relationship Management (CRM)
Data Backup
Definition of "data backup"
Definition of Mobile Computing
Definition of Mobile Computing
Definition of Mobile Device
A definition of Mobile Device
Dilbert
Definition of Dilbert
Disaster Preparation
Definition of "disaster preparation"
Disaster Recovery
Definition of "disaster recovery"
Enterprise Resource Planning
Definition of Enterprise Resource Planning (ERP)
Exploit
Definition of Exploit
Firefox
Firefox – A Definition of Firefox
Hot Site
Definition of Hot Site
Internet Service Provider (ISP)
A definition of Internet Service Provider (ISP)
Key Performance Indicators (KPI)
A Definition of Key Performance Indicators (KPI)
Laptop Computer
Definition of Laptop Computer
Linux Operating System
Definition of the Linux operating system for computers.
Local Area Network (LAN)
Local area network definition.
Malware
A Definition of Malware
Multifunction Printer
A Definition of Multifunction Printer
Netbook
Definition of Netbook
Office Software Suite
Definition of Office Software Suite
Offshoring
Definition of "offshoring"
Operating System (OS)
A Definition of Operating System (OS)
Outsourcing
Outsourcing Defined
Patch
A Definition of Patch (computers)
Patch Tuesday
Definition of Patch Tuesday
Phishing
Definition of Phishing
Quality
We hear a lot about quality every day. Everyone wants it. We are willing to pay for it. Managers strive for it. But what is it?
Quality Assurance
Definition of Quality Assurance
Ransomware
A Definition of Ransomware
Recovery Time Objective (RTO)
Definition of Recovery Time Objective (RTO)
Refurbished Computer
Definition of Refurbished Computer
Refurbished Equipment
To differentiate between used and refurbished equipment.
Rewards Credit Card
Rewards Credit Card
Rootkit
Definition of Rootkit
Scareware
A Definition of Scareware
Separation of Duties (SoD)
Definition and provide an example of "separation of duties."
Service Pack
A Definition of Service Pack
Socially Engineered Malware
A definition of Socially Engineered Malware
Spam
Spam - Definition of Spam
Supplier Relationship Management (SRM)
To define what Supplier Relationship Management (SRM) is.
Tablet Computer
Definition of Tablet Computer
Telecommuting
A Definition of Telecommuting
Total Cost of Ownership (TCO)
A definition of Total Cost of Ownership (TCO)
Trojan (Trojan Horse Virus)
Definition of Trojan (Trojan Horse Virus)
Tweet
Definition of "Tweet"
Twitter
Definition of "Twitter"
Voicemail
To differentiate between answering machines, voice-mail and answering services.
Wide Area Network (WAN)
Definition of Wide Area Network (WAN)
Windows 7
A definition of Windows 7
Definition of Server
Definition of Server