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Operations/Technology: Most Popular Articles

These articles are the most popular over the last month.
How to Record the Perfect Voicemail Greeting
A voicemail greeting is a statement of who you are and what your company values. A short and abrupt voicemail greeting will send a negative message to your callers. A properly composed voicemail greeting can leave your customers with a positive image of your company.
6 Examples of Good General Voicemail Greetings
The general voicemail greeting is used as the default voicemail greeting if no other greeting type is set. Here are several examples to help get you started. And if th
A Definition of Operating System (OS)
A Definition of Operating System (OS)
6 Compelling Reasons Outsourcing Is Wrong for...
Outsourcing has many advantages that can save you money. But there are also disadvantages to outsourcing too. If the outsourcing disadvantages out weigh the advantages, then stay away from outsourcing. Here are the outsourcing disadvantages for you to consider.
7 Ways Outsourcing Can Improve Your Business
Trying to make a decision about outsourcing? Here are the top 7 outsourcing advantages that a proper outsourcing project will bring to your company.
A Guide for Starting an Office
Starting a new office can be overwhelming. Use this step-by-step guide to avoid some potentially costly mistakes.
8 Ways to Create a Winning Vendor Relationship
Vendor management is more than just getting your suppliers to give you a lower price or better service contract. Your vendors supply your business with necessary products and services. Properly managed vendors can give you a competitive advantage as well as cost savings.
How to Write Requests for RFPs and RFQs
The third part of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). A well written RFP or RFQ is the critical success factor in the entire vendor selection process. This guide will show you how to create a document that will detail the needs and expectations of your company.
How Much Office Space Do You Need?
Are you in a quandary because you need to decide how much office space your company needs? Here is a list of items, considerations and a link to a useful tool to help you calculate how much office space you need.
8 Tips for Leaving a Professional Phone Message
Voicemail has become a standard part of every business class telephone system and knowing how to leave a professional voicemail phone message will reflect positively upon your company. Here is a guide to show you how to do it.
A Guide to a Successful Vendor Selection Process
The vendor selection process can be a very confusing, complicated and emotional undertaking if you don't know how to approach it from the very start. Here are five straightforward steps to help you select the right vendor for your business.
Every Business Needs a Hiring Blueprint
Every business needs a hiring blueprint that will outline when and who to hire to meet or exceed income and profit targets. Here's how to get started.
How Quality Vendor Management Enhances Your...
Regardless of what business you're in, vendors play a key role in the success of your business. Build a mutually strong relationship with your vendors.
Automated Attendant Greeting Dos and Don'ts
The first thing your customers and business associates will here when they call your company will be your automated attendant. Learn how to write a well thought out and high-quality script to give your callers the service they deserve.
How To Professionally Put A Caller On Hold
The last thing a caller wants to hear is that they are going to be put on hold. By employing these simple techniques and following a few rules, your caller will not be offended when you put them on hold.
Voicemail Greetings That Might Work for Your...
The External Voicemail Greeting will be played for people who call from outside your company. Here are several examples to help get you started.
Is Your Voicemail Greeting Hurting Your...
Providing your callers with an alternative to waiting on hold will give you a competitive advantage. Setting up a departmental voicemail box will give you that advantage. This article will teach you how to do it right.
The Correct Way to Transfer a Business Call
Transferring a phone call to another person or department is more than just knowing what buttons to push on your phone. How you handle the transfer of the phone call will reflect positively or negatively on your business. Here's how business telephone etiquette will make it a positive experience for your caller.
6 Tips for Ending a Phone Call Professionally
There are several reasons that you may need to end a phone call professionally. The most common is the
5 Reasons to Give Your Employees a Company Cell...
Are you considering buying a cell phone for your employee? Here is a list of valid reasons for the company to purchase a cell phone for an employee. These guidelines will help you in your decision.
Sample Internal Voicemail Greetings for Your...
The Internal Voicemail Greeting is used to greet people who call you from within your own company. Here are several examples to help get you started.
7 Strategies for Selecting the Right Vendor
The final stage in the vendor selection process is developing a contract negotiation strategy. Successful contract negotiation means that both sides will gain from coming to an agreement. This guide will show you how to plan a successful contract negotiation strategy.
Microsoft Office 365
Microsoft Office 365 is a Microsoft service that allows businesses to access office automation and workgroup collaboration software safely and securely over the Internet. It has the potential to save businesses money on overall IT expenses. Learn more about Microsoft office 365 and what it can do for your business.
How to Make a Disaster Recovery Plan for Your...
Disaster recovery planning is like insurance; Everybody wants it, but no one wants to use it. Every business needs a disaster recovery plan. Creating one does not have to be a painful and labor intensive process. Follow these six steps and you will have the beginnings of a great disaster recovery plan.
How to Evaluate a Vendor in 6 Easy Steps
In the vendor selection process, this is the most crucial step of all. Lack of preparation and not paying attention to detail can lead your vendor selection team to recommend the wrong vendor for your company. This guide will help you organize your selection process and lead your team to a unified vendor selection decision.
What Does Mobile Computing Really Mean?
Definition of Mobile Computing. Operations / Technology.
Essential Tips for Business Phone Etiquette
Business phone etiquette can make or break or your relationships with your customers and business associates. From the automated attendant to transferring a call to voicemail greetings, learn how to do it right and earn your callers' appreciation.
Basic Elements of Good Voicemail Greetings
Every voicemail greeting should possess these basic elements in order to provide a clear and concise greeting.
5 Tips for Creating a Strong Password
Today, a computer program can crack passwords in a matter of seconds. But strong passwords do not crack that easily. Find out how to create strong passwords to protect your information and foil the hackers.
What is Quality Assurance?
Definition of Quality Assurance. Operations / Technology.
5 Reasons to Consider Outsourcing
Outsourcing is talked about a lot. Some look to outsouring as the savior of their company; others as an evil job-killing tactic of management. Before you start to evaluate outsourcing, you need to understand what it is and what it is not.
Disaster Recovery Planning Goals and Objectives
Disaster recovery planning is necessary to any business. Without it, your business is sure to fail if disaster strikes. Once you develop your plan, here is a checklist to test its feasibility.
Responsibilties of an Administrative Assistant...
Administrative Assistants and Executive Secretaries are high trained, organized and motivated individuals. They are the ones that keep the executives and managers on track and help them run efficient and well organized businesses.
Definition of Laptop Computer
Definition of Laptop Computer. Operations / Technology.
The Office Supplies You Absolutely Need to...
Here is a list of the essential offices supplies that you will need to get your office going.
How To Start An Office
If you have never started an office before, the task may seem overwhelming. Here are the six steps to starting an office. Work through each one carefully and your employees will be able to move in promptly.
Office Jobs - Clerk / Data Entry
The office clerk or data entry employee focuses their effort on accomplishing a variety of basic office tasks that keep the office running and information flowing throughout the business. This elementary office job is necessary for the efficient operation of the office.
Business Telephone System
Your primary means of communicating with customers and vendors will occur over the telephone. Understanding what services, features and options are available will help buy the right sized (and right priced) phone system for your business.
Creating a Reception Area
The reception area may be the most overlooked (and looked at) area in your business. You only have one chance to make a good first impression.
All-Purpose Office Workstation: An Office Desk...
The most basic office furniture that you will need is a desk and a chair. This will give your office employee the space that he or she needs to perform their task. Here is what to look for and how to make an informed purchasing decision.
How to Decide What Office Furniture You Need
Purchasing office furniture can be an expensive proposition. Knowing what office furniture you need and what is not really necessary, can save you a lot of money.
Top Ways to Streamline Your Business
Do you feel that your business is not running as efficiently as it should? Are you looking for solutions that will provide results? Here are five areas that you can streamline and achieve your goals of efficiency.
How to Buy a Business Telephone System
In the market for a new phone system? This guide will show you the way through the terms, features and functions on the most important piece of equipment in the office.
Linux - Definition of Linux
Linux - Definition of Linux Operations / Technology.
Review: Shred-it® On-Site Document...
Do you have too many documents that need to be destroyed every week? Have you ever burned out a shredder? If so, a document destruction company can help. Find out if Shred-it is right for your company.
Office Jobs - Medical Secretary/Administrative...
Legal, medical, and executive assistants have special training that is required by the profession in which they work. Hiring the wrong secretary or administrative assistant will impact the way your medical office operates.
Closing the Office for the Holidays
Preparing your office for a shutdown is as easy as following this "Holiday Shutdown Checklist." Done
The Office Equipment You Must Have When...
Office furniture will usually consume the most startup money with office equipment coming in a close second. If you are just starting an office and are trying to decide what office equipment you really need to purchase, here is a guide to help you decide.
Office Software Suite - Definition of Office...
Definition of Office Software Suite
Computer Network and Internet Connection
Information is the life-blood of the business and computers networks are the veins and arteries that connect all the parts of the business together. Tap into the Internet and the world is your opportunity.
Analyze Business Requirements
The toughest part of the vendor selection process is analyzing the business requirements. This guide will show you how to accomplish this and gain consensus across all the stakeholders before you begin the vendor selection process.
The Essential Outsourcing Decision Guide
Deciding to outsource part or all of your operations is a very difficult decision. There are advantages and disadvantages to outsourcing. There are even some untruths. Learn about all of them in this article.
How to Buy a Shredder
Just as quickly as we generate paper we must destroy it. Your business is responsible for the information it possesses. It may be an employee’s personal information, a customer list or a confidential memo. In the wrong hands, it can be devastating to your company.
Office Jobs - Receptionist
The receptionist greets the public, is the
Review: United Parcel Service (UPS)
United Parcel Service (a.k.a. UPS) provides a wide variety of shipping services for any sized business. Under certain circumstances small businesses can benefit from some of these services.
Staffing The Business with Essential Office Jobs
This guide will help you decide which office jobs you need to accomplish the tasks necessary for an efficient office.
Contract Negotiation Mistakes
The smallest mistake can kill an otherwise productive contract negotiation process. Here are ten mistakes that you can avoid in the contract negotiation process.
The Complete Disaster Recovery Planning Guide
Disaster recovery planning is like buying automobile insurance. Nobody likes to do it, but when you need it, you're glad you bought it. Disaster recovery planning is not difficult if you understand the steps, the goals/objectives and the keys to success.
Vendor Search
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >The second step
Tracking Employee Time for Costing and Billing
Tracking employee time and attendance directly impacts the profitability of the company. Below, you will discover the various ways to measure and track employee time and attendance.
Vendor Management Means Quality Assurance
The first step in ensuring a successful outsourcing project is to implement a quality assurance program. This article will help you in your vendor come together on defining quality assurance.
The Complete Guide to Business Email Etiquette
With the massive amounts of emails sent every day, it's important that your employees obey the rules of business email etiquette. This guide will help you and your employees use email properly to in order to maximize its effectiveness in your business.
Disaster Recovery Planning and Risk Management
The perfect disaster recovery plan would cover every conceivable disaster. Unfortunately, nobody can afford that. This guide will help you create a plan and a budget for disaster recovery so that you maximize the return on every dollar that you spend. Page 2.
Definition of Mobile Device
A definition of Mobile Device. Operations / Technology.
What Office Functions Can be Outsourced?
Outsourcing office functions can benefit the company, but before you jump into the “outsourcing boat,” you need to determine which areas, if any, could benefit the company if they were outsourced. This article will get you to think about the reasons why companies choose outsourcing and how they apply to your business.
Voicemail - Definition of Voicemail
Definition of Voicemail. Operations/Technology.
Disaster Recovery Planning Keys to Success
Disaster recovery planning is a great idea until someone actually has to do it. There are many reasons and events that will try and sabotage your disaster recovery planning project. Here are 10 keys to developing a successful disaster recovery plan and implementing it successfully.
A Beginners Guide to Office Space
If you have never started an office before, the task may seem over whelming. The decisions that must be made regarding office space are some of the most critical one you will make. But if you break apart the task of finding office space into several basic decisions, you will be able to focus on what is important for your business and success will be yours.
Internet Service Provider (ISP) – A...
A definition of Internet Service Provider (ISP)
How to Buy a Refurbished Computer for Business
Some people may group refurbished computers into the same category as used computers. Learn how a refurbished computer, purchased thought the right channel can save your business a significant amount of money.
Save Money on Office Supplies
Office supplies are the little things that can add up quickly. Here are several strategies that you can use to save money.
How (and Why) to Consider Outsourcing That Task
OutsourcingDefinition of Outsourcing
Selecting an Office Location
You have decided to setup an office outside of your home. Selecting an office location is your next step. Making the decision is easy if you follow this guide.
Key Performance Indicators (KPI) – A...
A Definition of Key Performance Indicators (KPI)
Review: United States Postal Service
The United State Postal Service (a.k.a. USPS; The US Post Office) is a great value for a small business. They offer a variety of free services and free materials. There are some trade-offs though. This review will help you find out if the United State Postal Service is good for your business.
The Hybrid Laptop = Better Business Technology
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >Tablet sales are
Guide to Small Business Shipping
Small businesses must look at shipping differently than larger companies. Even though you do not have the volume to negotiate large discounts, you can still minimize your costs.
Office Jobs - Customer Support / Customer Service
Customer Support or Customer Service Representatives are your voice and ears to your customers. A well organized customer service area can be the difference between your company growing or becoming another statistic in a tough economy.
Data Backup - Definition of Data Backup
Data Backup - Definition of Data Backup
Is Your Business Technology Current?
Business relies on relevant technology in order to maintain healthy operations. Read on to see if your company's technology measures up.
Top Reasons to Provide Employees with a Mobile...
Giving an employee a company mobile device is a decision that should be based on the employees's job function. Here are the top criteria to consider for this important decision.
Vendor Management: Measuring Outsourcing...
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >The first step
How To Select an Answering Service
Communications with your customers does not end when you turn off the lights and lock the doors at night. If it is important for your customers to reach you after hours, it must be important to you. Here are some tips to help you select an answering service and better serve your customers.
Free Office Automation Software
Does your business need professional quality office automation software but you just can't afford Microsoft Office for every computer? The free alternative to Microsoft office may just be the solution you're looking for. Find out how to get it for free here
Types of Phone Systems
There are three different types of phone systems businesses typically use. This article gives a brief overview of each.
Office Jobs - Office Manager / Supervisor
The job of the office manager and office supervisor is to ensure that the office functions efficiently and naturally. This multifaceted individual is the key to a successful office.
A definition of Windows 7
A definition of Windows 7. Operations / Technology.
Definition: Supplier Relationship Management...
Supplier Relationship Management refers to the entire process of regulating the process of working with companies that provide goods in order to ensure the highest quality and lowest cost.
Requirements for Business Software: Inventory
Selecting business software for inventory control must be intensely analyzed. Your inventory control software must meet the needs of your business. This article will help you analyze your inventory control software needs.
Rewards Credit Card - Definition of Rewards...
Rewards Credit Card - Definition of Rewards Credit Card
More Business Email Do's and Don'ts
Reply All should be used as needed, not all the time.
Business Internet Safety Guide
Business internet safety is more than just installing a firewall to protect your business network. This article will show you the right combination of hardware, software and education to provide your business with a safe internet environment.
Top 8 Contract Negotiation Best Practices
Successful contract negotiation means that both sides look for positives that benefit both parties in every area while achieving a fair and equitable deal. A signed contract that benefits both parties will provide a firm foundation to build a long lasting relationship with your vendor. Here are the Top 8 Contract Negotiation Best Practices.
Office Jobs - Cashiers
The office job of a cashier extends beyond handling just the money in the office. It doesn't have to be a full-time job, but a well designed office will have checks and balances built in order to protect the monetary assets of the company.
A Beginners Guide to Office Staffing –...
Deciding which office jobs you will need to staff your office may be easier said than done. If you are just starting an office, or your business is growing beyond the mom-and-pop size that you can handle by yourself, then you will need to start hiring office staff. This guide will help you decide what type of office jobs you will need to fill. Each essential office job is covered for every size of business.
Outsourcing Success Tips
Outsourcing success is dependent upon how well you manage the process before and after the outsourcing
Innovation and Technology are the Core of...
JetBlue has had and continues to have many technology firsts. The carrier has used IT at the core of its growth strategy to win the J.D Power and Associates Customer Satisfaction Award for 11 years in a row.
Cloud Computing – A Definition of Cloud...
A definition of Cloud Computing. Operations / Technology.
Want To Sell Online? Your Best E-Commerce Options
Selling online by creating an ecommerce presence is a cost effective way to promote your company's goods and services. This guide will help you to determine some of the options that are available to you so you can cash in on this lucrative trend of doing business with your customers.
: Twitter is a free social networking website that allows user to micro-blog. According to the website
Establish a Business Budget and Stick to it
A business budget is like the company's roadmap for success. This is why creating and strictly managing the business budget is so critical to a company's financial health. Find out to get started.
Accepting Credit Card Payments Online
Do you want to start accepting credit card payments online and over the Internet? The process is simpler than you may think. In a matter of minutes you can start taking credit card payments safely and securely online.
Top Reasons to Have a Business Attorney on...
Successful businesses know how to use lawyers/attorneys that they have on retainer in order to avoid costly legal problems.
How To Buy a Server
Buying a server class computer can be a complicated task that can negatively impact your technology budget if done incorrectly. This guide will show you how to buy a server for your business that is properly sized and configured to meet your needs.
Total Cost of Ownership (TCO) – A...
A definition of Total Cost of Ownership (TCO)
Objective Hiring Process to Improve Operations
Establishing an objective hiring process can speed and ease the process of hiring the right individuals for the business. An appropriately structured hiring process can have many benefits to the business operations. Here's how to get started.
Vendor Management Scorecard Basics
A vendor management scorecard is an important tool to access, monitor and follow up on a supplier's performance
Administrative Assistant or Executive Secretary
Finding and hiring the right Administrative Assistant or Executive Secretary can make all the difference in your work day and to a great extent determines how successful you can be when you have the time to focus on and manage your business by delegating to an efficient assistant.
Office Jobs - Secretary
The secretary focuses on supporting one individual or a small group of related individuals. The skills and responsibilities vary between small, medium and large businesses.
Malware – A Definition of Malware
A Definition of Malware. Operations / Technology.
Bill of Materials - Definition of Bill of...
Bill of Materials - Definition of Bill of Materials (BOM)
Searching for Office Space? Read this first!
Finding the right sized, correctly located office space is one of the most important decisions you will make. Read these tips before you start.
Outsourcing Myths
There are a number of misleading notions that are being circulated regarding outsourcing. This article explains why each outsourcing myth is not true and the reason why it is a myth.
Vendor Management Best Practices
Vendors require active management as do any resources that are funded by the business. To ensure success with vendors, it is important to establish a routine that both sides can live with. Check out these best practices for some insight about vendor management.
Refurbished Equipment - Definition of...
To differentiate between used and refurbished equipment.
How to Rent Office Furniture
Need more office furniture, but your financial situation is preventing you from buying more. Maybe credit is tight and leasing isn't an option. Here is an alternative to help you get the office furniture you need right away.
Guidelines for Closing the Office for Vacation
It's vacation time! Before you temporarily close the office or your business, be sure to let customers, vendors and employees know. Use these guidelines for a seamless temporary office closure.
Do You Need Office Space for a Start-up Business?
Considering all of the options that are possible with software and applications, one of the first and most crucial decisions for a new business regarding the need to house all employees in a single physical space could simply be eliminated and replaced instead with a virtual workplace that has the potential to be every bit as productive.
Definition of Trojan (Trojan Horse Virus)
Definition of Trojan (Trojan Horse Virus)
Does Your Business Technology Sustain...
Keeping up with critical technologies is one of the best ways to ensure that your business operations are optimized for success. Here's how to start this important process.
Definition of Tablet Computer
Definition of Tablet Computer. Operations / Technology.
Choosing Computer Workstations
Special office tasks may require special or customized office furniture. Here is a guide to help you decide if your business will require special computer workstations.
Save Money With Used/Refurbished Furniture and...
Instead of rushing out to buy new office furniture and equipment, great savings can be had if you know where to look.
Business Telephone Systems
Operations/Technology. Page 2.
Separation of Duties (SoD) - Definition of...
Separation of Duties (SoD) - Definition of Separation of Duties (SoD)
Disaster Recovery Mistakes
Having a disaster recovery plan is your first step to successfully saving your business in the event of a disaster. Unfortunately, many disaster recovery planning teams make mistakes only to find out too late that their plan will not work. Here are eight mistakes to avoid when creating your disaster recovery plan.
Information Security Best Practices
Information security is a complicated subject to comprehend. Implementing these simple IT security best practices will start the process of securing all of your company's information resources.
Do You Really Still Need an Administrative...
Here are the questions to ask yourself to see if perhaps there is a more cost-effective, tech-savvy way for you to continue to be as productive as you are now without the added labor and cost of having an administrative assistant.
Answering Machine - Definition of Answering...
Answering Machine - Definition of Answering Machine
How to Save Money and Get the Most Out of Web...
Web conferencing is a great way to reduce/eliminate the high cost of travel while still having productive meetings. Here's how.
Email Marketing: A 4300% Return On Investment
Email marketing is a personal way to create and maintain relationships with your customers, new and old. It doesn’t matter who you are or what your business is; everyone should be optimizing their email marketing as part of their overall marketing strategy…it’s inexpensive, easy and has a monumental ROI. And don’t forget, there are always good folks out there to help when you don’t have the inclination or time to do it yourself!
Computers & Software
Information is the life-blood of any successful organization today. The key to leveraging information to your advantage is purchasing and implementing the right computers and software for your business.
How to Write RFPs and RFQs
The final phase of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). A well written RFP or RFQ is the critical success factor in the entire vendor selection process. This guide will show you how to create a document that will detail the needs and expectations of your company.
Ransomware – A Definition of Ransomware
A Definition of Ransomware. Operations / Technology.
Choosing Filing Cabinets
If filing paper documents will be part of your office operation, then filing cabinets will be part of your office furniture. Before you buy just any file cabinet, use this guide to help decide what type of cabinet you need.
Work From Home - Is Telecommuting Right for...
Telecommuting has become more attractive to employers in recent years. From the high price of gasoline to the push to do more with less, the pressure is on to allow employees to work from home. But how do you know if allowing employees to work from home will benefit your business? Here is a guide to help you decide.
How to Give a Professional Voicemail Greeting
A professional voicemail greeting is a courteous way to invite your callers to leave you a message so that you can call them back when you are able.
Top Tips to Avoid Startup Business Failure
class="no-js" itemscope itemtype="http://schema.org/Article" > itemprop="description" >You’ve made it
How To Avoid Outsourcing
Outsourcing is a common business practice. With businesses looking to save money, your job may be in jeopardy. Here are five tips that you can use to save your job.
Choosing a Storage Cabinet & Shelves
Storing paper files requires file cabinets. Storing everything else requires storage cabinets and shelving units. Choosing the right cabinets and shelves will help your business run more efficiently and provide a better work environment by looking less cluttered.
Office Jobs - Accounting Manager / Supervisor
The office job of the Accounting Manager or Accounting Supervisor is to insure the integrity of the financial processes that need to take place.
Definition of Quality Assurance
Quality Assurance is an important process in delivering products and services.
Enterprise Resource Planning - Definition of...
Definition of Enterprise Resource Planning (ERP)
The Ultimate Malware Protection Guide
New malware is being written every day. It targets home computers as well as the computers in your business. How do you protect yourself against this ever evolving threat from malware? Find out here.
Top 5 Reasons to Purchase a Franchise Business
Considering starting a business? Be sure to look into purchasing a franchise as an option.
How To Create a Professional Out of Office...
Summer is here! Here's how you can let your voice messages and auto reply emails help you while you're away. Use these tips and templates for creating a professional out of office voice message and auto reply email.
Selecting a Smartphone to Meet Your Business...
Selection of a Smartphone for business use. Features and functionality. How a stylus, or S Pen can make a business Smartphone better. Windows operating system versus iOS and Android.
Review: Federal Express (FedEx)
Like UPS , FedEx will most probably be more expensive for the small business owner. FedEx offers a wide

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