Operations/Technology: Most Popular Articles
A voicemail greeting is a statement of who you are and what your company values. A short and abrupt voicemail greeting will send a negative message to your callers. A properly composed voicemail greeting can leave your customers with a positive image of your company.
The general voicemail greeting is used as the default voicemail greeting if no other greeting type is set. Here are several examples to help get you started. And if th
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Providing your callers with an alternative to waiting on hold will give you a competitive advantage. Setting up a departmental voicemail box will give you that advantage. This article will teach you how to do it right.
The External Voicemail Greeting will be played for people who call from outside your company. Here are several examples to help get you started.
Trying to make a decision about outsourcing? Here are the top 7 outsourcing advantages that a proper outsourcing project will bring to your company.
Outsourcing has many advantages that can save you money. But there are also disadvantages to outsourcing too. If the outsourcing disadvantages out weigh the advantages, then stay away from outsourcing. Here are the outsourcing disadvantages for you to consider.
The vendor selection process can be a very confusing, complicated and emotional undertaking if you don't know how to approach it from the very start. Here are five straightforward steps to help you select the right vendor for your business.
The third part of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). A well written RFP or RFQ is the critical success factor in the entire vendor selection process. This guide will show you how to create a document that will detail the needs and expectations of your company.
Are you in a quandary because you need to decide how much office space your company needs? Here is a list of items, considerations and a link to a useful tool to help you calculate how much office space you need.
Vendor management is more than just getting your suppliers to give you a lower price or better service contract. Your vendors supply your business with necessary products and services. Properly managed vendors can give you a competitive advantage as well as cost savings.
A Definition of Operating System (OS)
Voicemail has become a standard part of every business class telephone system and knowing how to leave a professional voicemail phone message will reflect positively upon your company. Here is a guide to show you how to do it.
The first thing your customers and business associates will here when they call your company will be your automated attendant. Learn how to write a well thought out and high-quality script to give your callers the service they deserve.
Regardless of what business you're in, vendors play a key role in the success of your business. Build a mutually strong relationship with your vendors.
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The Internal Voicemail Greeting is used to greet people who call you from within your own company. Here are several examples to help get you started.
The final stage in the vendor selection process is developing a contract negotiation strategy. Successful contract negotiation means that both sides will gain from coming to an agreement. This guide will show you how to plan a successful contract negotiation strategy.
Every voicemail greeting should possess these basic elements in order to provide a clear and concise greeting.
Transferring a phone call to another person or department is more than just knowing what buttons to push on your phone. How you handle the transfer of the phone call will reflect positively or negatively on your business. Here's how business telephone etiquette will make it a positive experience for your caller.
In the market for a new phone system? This guide will show you the way through the terms, features and functions on the most important piece of equipment in the office.
Do you feel that your business is not running as efficiently as it should? Are you looking for solutions that will provide results? Here are five areas that you can streamline and achieve your goals of efficiency.
The last thing a caller wants to hear is that they are going to be put on hold. By employing these simple techniques and following a few rules, your caller will not be offended when you put them on hold.
There are several reasons that you may need to end a phone call professionally. The most common is the
Business phone etiquette can make or break or your relationships with your customers and business associates. From the automated attendant to transferring a call to voicemail greetings, learn how to do it right and earn your callers' appreciation.
Definition of Mobile Computing. Operations / Technology.
Are you considering buying a cell phone for your employee? Here is a list of valid reasons for the company to purchase a cell phone for an employee. These guidelines will help you in your decision.
Administrative Assistants and Executive Secretaries are high trained, organized and motivated individuals. They are the ones that keep the executives and managers on track and help them run efficient and well organized businesses.
Your primary means of communicating with customers and vendors will occur over the telephone. Understanding what services, features and options are available will help buy the right sized (and right priced) phone system for your business.
Here is a list of the essential offices supplies that you will need to get your office going.
Preparing your office for a shutdown is as easy as following this "Holiday Shutdown Checklist." Done
With the massive amounts of emails sent every day, it's important that your employees obey the rules of business email etiquette. This guide will help you and your employees use email properly to in order to maximize its effectiveness in your business.
Office furniture will usually consume the most startup money with office equipment coming in a close second. If you are just starting an office and are trying to decide what office equipment you really need to purchase, here is a guide to help you decide.
OutsourcingDefinition of Outsourcing
In the vendor selection process, this is the most crucial step of all. Lack of preparation and not paying attention to detail can lead your vendor selection team to recommend the wrong vendor for your company. This guide will help you organize your selection process and lead your team to a unified vendor selection decision.
The toughest part of the vendor selection process is analyzing the business requirements. This guide will show you how to accomplish this and gain consensus across all the stakeholders before you begin the vendor selection process.
Definition of Quality Assurance. Operations / Technology.
Today, a computer program can crack passwords in a matter of seconds. But strong passwords do not crack that easily. Find out how to create strong passwords to protect your information and foil the hackers.
Definition of Laptop Computer. Operations / Technology.
Disaster recovery planning is like insurance; Everybody wants it, but no one wants to use it. Every business needs a disaster recovery plan. Creating one does not have to be a painful and labor intensive process. Follow these six steps and you will have the beginnings of a great disaster recovery plan.
A definition of Internet Service Provider (ISP)
If you have never started an office before, the task may seem overwhelming. Here are the six steps to starting an office. Work through each one carefully and your employees will be able to move in promptly.
Outsourcing is talked about a lot. Some look to outsouring as the savior of their company; others as an evil job-killing tactic of management. Before you start to evaluate outsourcing, you need to understand what it is and what it is not.
Disaster recovery planning is a great idea until someone actually has to do it. There are many reasons and events that will try and sabotage your disaster recovery planning project. Here are 10 keys to developing a successful disaster recovery plan and implementing it successfully.
Legal, medical, and executive assistants have special training that is required by the profession in which they work. Hiring the wrong secretary or administrative assistant will impact the way your medical office operates.
The office clerk or data entry employee focuses their effort on accomplishing a variety of basic office tasks that keep the office running and information flowing throughout the business. This elementary office job is necessary for the efficient operation of the office.
Disaster recovery planning is necessary to any business. Without it, your business is sure to fail if disaster strikes. Once you develop your plan, here is a checklist to test its feasibility.
The reception area may be the most overlooked (and looked at) area in your business. You only have one chance to make a good first impression.
Deciding to outsource part or all of your operations is a very difficult decision. There are advantages and disadvantages to outsourcing. There are even some untruths. Learn about all of them in this article.
The smallest mistake can kill an otherwise productive contract negotiation process. Here are ten mistakes that you can avoid in the contract negotiation process.
Learn the definition of Supplier Relationship Management (SRM), a term often used in corporate cultures that deal with operations/technology.
Small businesses must look at shipping differently than larger companies. Even though you do not have the volume to negotiate large discounts, you can still minimize your costs.
Definition of Voicemail. Operations / Technology.
: Twitter is a free social networking website that allows user to micro-blog. According to the website
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Purchasing office furniture can be an expensive proposition. Knowing what office furniture you need and what is not really necessary, can save you a lot of money.
Does your business need professional quality office automation software but you just can't afford Microsoft Office for every computer? The free alternative to Microsoft office may just be the solution you're looking for. Find out how to get it for free here
The receptionist greets the public, is the
Information is the life-blood of the business and computers networks are the veins and arteries that connect all the parts of the business together. Tap into the Internet and the world is your opportunity.
You have decided to setup an office outside of your home. Selecting an office location is your next step. Making the decision is easy if you follow this guide.
Linux - Definition of Linux Operations / Technology.
If you have never started an office before, the task may seem over whelming. The decisions that must be made regarding office space are some of the most critical one you will make. But if you break apart the task of finding office space into several basic decisions, you will be able to focus on what is important for your business and success will be yours.
Communications with your customers does not end when you turn off the lights and lock the doors at night. If it is important for your customers to reach you after hours, it must be important to you. Here are some tips to help you select an answering service and better serve your customers.
Outsourcing office functions can benefit the company, but before you jump into the “outsourcing boat,” you need to determine which areas, if any, could benefit the company if they were outsourced. This article will get you to think about the reasons why companies choose outsourcing and how they apply to your business.
A definition of Windows 7. Operations / Technology.
A definition of Mobile Device. Operations / Technology.
In the market for a new phone system? This guide will show you the way through the terms, features and functions on the most important piece of equipment in the office. Page 2.
There are a number of misleading notions that are being circulated regarding outsourcing. This article explains why each outsourcing myth is not true and the reason why it is a myth.
The secretary focuses on supporting one individual or a small group of related individuals. The skills and responsibilities vary between small, medium and large businesses.
Computers and software give your employees a set of tools to help them move, manage and store information in an efficient and secure manner. Here are the different types of software that you will need in your business.
Disaster recovery planning is like buying automobile insurance. Nobody likes to do it, but when you need it, you're glad you bought it. Disaster recovery planning is not difficult if you understand the steps, the goals/objectives and the keys to success.
Definition of Tablet Computer. Operations / Technology.
Business internet safety is more than just installing a firewall to protect your business network. This article will show you the right combination of hardware, software and education to provide your business with a safe internet environment.
A definition of Cloud Computing. Operations / Technology.
The job of the office manager and office supervisor is to ensure that the office functions efficiently and naturally. This multifaceted individual is the key to a successful office.
Microsoft Office 365 is a Microsoft service that allows businesses to access office automation and workgroup collaboration software safely and securely over the Internet. It has the potential to save businesses money on overall IT expenses. Learn more about Microsoft office 365 and what it can do for your business.
Just as quickly as we generate paper we must destroy it. Your business is responsible for the information it possesses. It may be an employee’s personal information, a customer list or a confidential memo. In the wrong hands, it can be devastating to your company.
Office supplies are the little things that can add up quickly. Here are several strategies that you can use to save money.
Some people may group refurbished computers into the same category as used computers. Learn how a refurbished computer, purchased thought the right channel can save your business a significant amount of money.
Tracking employee time and attendance directly impacts the profitability of the company. Below, you will discover the various ways to measure and track employee time and attendance.
A definition of Total Cost of Ownership (TCO)
The United State Postal Service (a.k.a. USPS; The US Post Office) is a great value for a small business. They offer a variety of free services and free materials. There are some trade-offs though. This review will help you find out if the United State Postal Service is good for your business.
Customer Support or Customer Service Representatives are your voice and ears to your customers. A well organized customer service area can be the difference between your company growing or becoming another statistic in a tough economy.
The first step in ensuring a successful outsourcing project is to implement a quality assurance program. This article will help you in your vendor come together on defining quality assurance.
Do you want to start accepting credit card payments online and over the Internet? The process is simpler than you may think. In a matter of minutes you can start taking credit card payments safely and securely online.
A Definition of Crapware. Operations / Technology.
Definition of Office Software Suite
The most basic office furniture that you will need is a desk and a chair. This will give your office employee the space that he or she needs to perform their task. Here is what to look for and how to make an informed purchasing decision.
A Definition of Key Performance Indicators (KPI)
Information security is a complicated subject to comprehend. Implementing these simple IT security best practices will start the process of securing all of your company's information resources.
If you are not going to work out of your home, leasing or purchasing office space for your business are your only choices. The lease vs. purchase decision for office space is not as hard as you think and this guide lays out the advantages and disadvantages to help you decide.
The perfect disaster recovery plan would cover every conceivable disaster. Unfortunately, nobody can afford that. This guide will help you create a plan and a budget for disaster recovery so that you maximize the return on every dollar that you spend. Page 2.
Data Backup - Definition of Data Backup
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Like UPS , FedEx will most probably be more expensive for the small business owner. FedEx offers a wide
Outsourcing success is dependent upon how well you manage the process before and after the outsourcing
Saving money on cell phone business usage can be quick and easy if you know where to go and what to do. This guide will show you very quickly how you can reduce your business cell phone bill.
United Parcel Service (a.k.a. UPS) provides a wide variety of shipping services for any sized business. Under certain circumstances small businesses can benefit from some of these services.
Bill of Materials - Definition of Bill of Materials (BOM)
Buying a business printer is can seem overwhelming. Follow this simple guide by answering a few questions, and you will be ready to buy the perfect business printer for your office.
Information is the life-blood of any successful organization today. The key to leveraging information to your advantage is purchasing and implementing the right computers and software for your business.
There are three different types of phone systems businesses typically use. This article gives a brief overview of each.
Buying a server class computer can be a complicated task that can negatively impact your technology budget if done incorrectly. This guide will show you how to buy a server for your business that is properly sized and configured to meet your needs.
Definition of offshoring. Operations / Technology.
Selecting business software for inventory control must be intensely analyzed. Your inventory control software must meet the needs of your business. This article will help you analyze your inventory control software needs.
Do you have too many documents that need to be destroyed every week? Have you ever burned out a shredder? If so, a document destruction company can help. Find out if Shred-it is right for your company.
The office job of a cashier extends beyond handling just the money in the office. It doesn't have to be a full-time job, but a well designed office will have checks and balances built in order to protect the monetary assets of the company.
Definition of Netbook Operations / Technology.
One of the most differentiating assets that a company can use is technology. But increasing your Internet presence does not mean you have to buy expensive servers and higher costly personnel. Managed web hosting companies can provide you with the expertise you need at a reduced cost.
Separation of Duties (SoD) - Definition of Separation of Duties (SoD)
Documents, product samples, catalogs and statements are just a few examples of items that will be shipped out of your company. The proper mailing equipment and scales can save your company valuable time and money.
Answering Machine - Definition of Answering Machine
Legal, medical, and executive assistants have special training that is required by the profession in which they work. Hiring the wrong secretary or administrative assistant will impact the way your law office operates.
Having a disaster recovery plan is your first step to successfully saving your business in the event of a disaster. Unfortunately, many disaster recovery planning teams make mistakes only to find out too late that their plan will not work. Here are eight mistakes to avoid when creating your disaster recovery plan.
To differentiate between used and refurbished equipment.
New malware is being written every day. It targets home computers as well as the computers in your business. How do you protect yourself against this ever evolving threat from malware? Find out here.
Definition of Trojan (Trojan Horse Virus)
A Definition of Malware. Operations / Technology.
Definition of Enterprise Resource Planning (ERP)
The office job of the Accounting Manager or Accounting Supervisor is to insure the integrity of the financial processes that need to take place.
Disaster Preparation - Definition of Disaster Preparation
Deciding which office jobs you will need to staff your office may be easier said than done. If you are just starting an office, or your business is growing beyond the mom-and-pop size that you can handle by yourself, then you will need to start hiring office staff. This guide will help you decide what type of office jobs you will need to fill. Each essential office job is covered for every size of business.
If you live alone, this won't be a problem. If you live with other people, you must consider this. Page 3.
Wide Area Network (WAN) - Definition of Wide Area Network (WAN)
A Definition of Automated Attendant
Local Area Network (LAN) - Definition of Local Area Network (LAN)
A Definition of Patch (computers)
Rewards Credit Card - Definition of Rewards Credit Card
Outsourcing is a common business practice. With businesses looking to save money, your job may be in jeopardy. Here are five tips that you can use to save your job.
Instead of rushing out to buy new office furniture and equipment, great savings can be had if you know where to look.
Definition of Refurbished Computer
If filing paper documents will be part of your office operation, then filing cabinets will be part of your office furniture. Before you buy just any file cabinet, use this guide to help decide what type of cabinet you need.
Are you looking for something larger than a smart phone and smaller than a laptop? Then a tablet computer may be right for you. Unfortunately it will not save you the money that you may be expecting.
Telecommuting has become more attractive to employers in recent years. From the high price of gasoline to the push to do more with less, the pressure is on to allow employees to work from home. But how do you know if allowing employees to work from home will benefit your business? Here is a guide to help you decide.
Answering Service - Definition of Answering Service
Need more office furniture, but your financial situation is preventing you from buying more. Maybe credit is tight and leasing isn't an option. Here is an alternative to help you get the office furniture you need right away.
Employee training can cost a lot of money. Not training your employees can cost even more. Find out how to accomplish the right employee training and save money doing it.
Storing paper files requires file cabinets. Storing everything else requires storage cabinets and shelving units. Choosing the right cabinets and shelves will help your business run more efficiently and provide a better work environment by looking less cluttered.
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Furnishing an office is an expensive proposition. In the excitement of planning and shopping, it is easy to get carried away. Follow these simple steps and you will stay on track and under budget.
Laptops provide the ultimate in portable personal computing. But they also cost more than a standard desktop computer. This guide will not only help you pick the best laptop for your particular business needs, but will also help you determine if your employee really needs a laptop.
Definition of Customer Relationship Management (CRM)
There are a number of misleading notions that are being circulated regarding outsourcing. This article explains each one and the reason why it is not true.
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Special office tasks may require special or customized office furniture. Here is a guide to help you decide if your business will require special computer workstations.
A definition of Socially Engineered Malware
Meetings and conferences that held at your business will require office space and furnishings. The cost for these can range from the simple and economically priced to the opulent and expensive. There are several factors that will help you determine where your business should be on this scale.
A Definition of Botnet Operations / Technology.
One of the easiest ways to save money is to buy less equipment. A multifunction printer that does the job of several pieces of office equipment can do just that.
A Definition of BlackBerry. Operations / Technology.