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Updated Articles and Resources

By James Bucki

Updated Articles and Resources
  • How To Give a Professional Voicemail Greeting Created: Monday, July 20, 2009 Updated: Monday, July 21, 2014
    A voicemail greeting is a statement of who you are and what your company values. A short and abrupt voicemail greeting will send a negative message to your callers. A properly composed voicemail greeting can leave your customers with a positive image of your company.
  • Email Etiquette Created: Tuesday, August 16, 2011 Updated: Wednesday, July 09, 2014
    With the massive amounts of emails sent every day, it's important that your employees obey the rules of business email etiquette. This guide will help you and your employees use email properly to i...
  • A definition of Windows 7 Created: Thursday, July 23, 2009 Updated: Monday, June 30, 2014
    A definition of Windows 7. Operations / Technology.
  • Definition of Trojan (Trojan Horse Virus) Created: Monday, February 08, 2010 Updated: Monday, June 30, 2014
    Definition of Trojan (Trojan Horse Virus)
  • Office Jobs - Medical Secretary/Administrative Assistant Created: Thursday, February 12, 2009 Updated: Friday, June 27, 2014
    Legal, medical, and executive assistants have special training that is required by the profession in which they work. Hiring the wrong secretary or administrative assistant will impact the way you...
  • Review: United Parcel Service (UPS) Created: Wednesday, March 31, 2010 Updated: Friday, June 27, 2014
    United Parcel Service (a.k.a. UPS) provides a wide variety of shipping services for any sized business. Under certain circumstances small businesses can benefit from some of these services.
  • Vendor Management Means Quality Assurance Created: Thursday, March 03, 2011 Updated: Thursday, June 26, 2014
    The first step in ensuring a successful outsourcing project is to implement a quality assurance program. This article will help you in your vendor come together on defining quality assurance."
  • Offshoring - Definition of Offshoring Created: Thursday, April 23, 2009 Updated: Thursday, June 26, 2014
    Definition of offshoring. Operations / Technology.
  • Office Software Suite - Definition of Office Software Suite Created: Tuesday, July 14, 2009 Updated: Thursday, June 26, 2014
    Definition of Office Software Suite
  • Definition of Tablet Computer Created: Monday, April 04, 2011 Updated: Thursday, June 26, 2014
    Definition of Tablet Computer. Operations / Technology.
  • Definition of Laptop Computer Created: Thursday, April 14, 2011 Updated: Wednesday, June 25, 2014
    Definition of Laptop Computer. Operations / Technology.
  • Data Backup - Definition of Data Backup Created: Sunday, March 22, 2009 Updated: Friday, June 20, 2014
    Data Backup - Definition of Data Backup
  • Separation of Duties (SoD) - Definition of Separation of Duties (SoD) Created: Monday, February 09, 2009 Updated: Thursday, June 19, 2014
    Separation of Duties (SoD) - Definition of Separation of Duties (SoD)
  • Cloud Computing – A Definition of Cloud Computing Created: Friday, October 16, 2009 Updated: Wednesday, June 18, 2014
    A definition of Cloud Computing. Operations / Technology.
  • Total Cost of Ownership (TCO) – A Definition of Total Cost of Ownership (TCO) Created: Monday, June 08, 2009 Updated: Wednesday, June 18, 2014
    A definition of Total Cost of Ownership (TCO)
  • Top 6 Outsourcing Disadvantages Created: Wednesday, April 15, 2009 Updated: Wednesday, June 18, 2014
    Outsourcing has many advantages that can save you money. But there are also disadvantages to outsourcing too. If the outsourcing disadvantages out weigh the advantages, then stay away from outsour...
  • External Voicemail Greeting Examples Created: Tuesday, August 10, 2010 Updated: Wednesday, June 18, 2014
    The External Voicemail Greeting will be played for people who call from outside your company. Here are several examples to help get you started." itemprop="description" itemprop="description"<...
  • Request for Proposal (RFP) and Request for Quotation (RFQ) Created: Friday, October 16, 2009 Updated: Wednesday, June 18, 2014
    The third part of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). A well written RFP or RFQ is the critical success factor in the entire vendor...
  • Professional Automated Attendant Scripts Created: Wednesday, August 05, 2009 Updated: Wednesday, June 18, 2014
    The first thing your customers and business associates will here when they call your company will be your automated attendant. Learn how to write a well thought out and high-quality script to give...
  • Internet Service Provider (ISP) – A Definition of Internet Service Provider (ISP Created: Tuesday, June 23, 2009 Updated: Wednesday, June 18, 2014
    A definition of Internet Service Provider (ISP)
  • Definition of Mobile Computing Created: Tuesday, January 25, 2011 Updated: Wednesday, June 18, 2014
    Definition of Mobile Computing. Operations / Technology.
  • Top Reasons to Give an Employee a Company Cell Phone Created: Friday, September 26, 2008 Updated: Wednesday, June 18, 2014
    Are you considering buying a cell phone for your employee? Here is a list of valid reasons for the company to purchase a cell phone for an employee. These guidelines will help you in your decision.
  • Bill of Materials - Definition of Bill of Materials (BOM) Created: Thursday, September 18, 2008 Updated: Sunday, June 15, 2014
    Bill of Materials - Definition of Bill of Materials (BOM)
  • How to Give a Professional Voicemail Greeting For Your Department Created: Tuesday, August 11, 2009 Updated: Friday, June 13, 2014
    Providing your callers with an alternative to waiting on hold will give you a competitive advantage. Setting up a departmental voicemail box will give you that advantage. This article will teach yo...
  • How To Start An Office Created: Monday, January 12, 2009 Updated: Tuesday, June 10, 2014
    If you have never started an office before, the task may seem overwhelming. Here are the six steps to starting an office. Work through each one carefully and your employees will be able to move i...
  • Definition of Quality Assurance Created: Saturday, March 27, 2010 Updated: Wednesday, June 04, 2014
    Definition of Quality Assurance. Operations / Technology.
  • Business Phone Etiquette Created: Friday, August 21, 2009 Updated: Monday, June 02, 2014
    Business phone etiquette can make or break or your relationships with your customers and business associates. From the automated attendant to transferring a call to voicemail greetings, learn how t...
  • Essential Office Equipment for Starting a Business Created: Tuesday, December 02, 2008 Updated: Friday, May 30, 2014
    Office furniture will usually consume the most startup money with office equipment coming in a close second. If you are just starting an office and are trying to decide what office equipment you re...
  • Introduction to Outsourcing Created: Thursday, August 21, 2008 Updated: Thursday, May 29, 2014
    Outsourcing is talked about a lot. Some look to outsouring as the savior of their company; others as an evil job-killing tactic of management. Before you start to evaluate outsourcing, you need t...
  • Contract Negotiation Strategies Created: Tuesday, November 10, 2009 Updated: Thursday, May 29, 2014
    The final stage in the vendor selection process is developing a contract negotiation strategy. Successful contract negotiation means that both sides will gain from coming to an agreement. This guid...
  • How to Choose Strong Passwords Created: Tuesday, November 17, 2009 Updated: Wednesday, May 28, 2014
    Today, a computer program can crack passwords in a matter of seconds. But strong passwords do not crack that easily. Find out how to create strong passwords to protect your information and foil th...
  • Vendor Management Best Practices Created: Tuesday, May 11, 2010 Updated: Wednesday, May 28, 2014
    Regardless of what business you're in, vendors play a key role in the success of your business. Build a mutually strong relationship with your vendors.

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